Privacy Policy

1. Overview

Flame Techno respects your privacy and is committed to protecting your personal data and Google Business Profile information. This Privacy Policy explains how we collect, store, and protect your data.

2. Information We Collect

• Account Information: Name, business name, address, email address, phone number, and password hash.
• Google Business Profile Data: Authorized profile identifiers, location names, addresses, categories, public reviews, reviewer display names, star ratings, and review comments.
• Review & Telemetry Data: Google Business Profile reviews, search impressions, call telemetry, and performance analytics.
• Usage Analytics: Standard technical information via Google Analytics 4 (Stream G-QFFGJJ5NGK).

3. Google User Data Compliance & Strict Data Protection

• We only request OAuth permissions strictly necessary to display your business reviews, draft AI replies, and publish approved responses (e.g. business.manage).
• We NEVER sell, rent, monetize, or trade your Google data, customer review content, or merchant credentials to third-party data brokers or advertisers.
• OAuth access tokens and refresh tokens are encrypted at rest using industry-standard algorithms and transmitted exclusively over HTTPS/TLS.
• You can permanently revoke Flame Techno's access at any moment via your Google Account Permissions page.

4. Data Retention & Deletion

You can request complete deletion of your account and all associated data at any time by emailing sales.flametechno@gmail.com.