Cancellation & Refund Policy
Standard Operating Policy • 5 to 7 Business Days Turnaround
1. 7-Day Risk-Free Trial
Every merchant is entitled to a 7-day free trial with full platform access. No credit card is required to begin. During this period, you may cancel at any moment with zero obligation or charge.
2. Subscription Cancellation
You may cancel your recurring subscription at any time through your dashboard or by emailing sales.flametechno@gmail.com or contacting our WhatsApp helpline at +91 72767 97517. Upon cancellation, your access will remain active until the end of your prepaid billing period.
3. Refund Processing Window (5 to 7 Business Days)
In cases of duplicate billing, billing errors, or technical inability to deliver platform services, approved refunds are initiated immediately and credited back to the original payment source within 5 to 7 business days.
4. Support & Grievance Contact
For any refund requests or billing inquiries, please contact our support team:
- WhatsApp Support: +91 91682 19311 / +91 72767 97517
- Email: sales.flametechno@gmail.com / sales.flametechno@gmail.com
- Corporate Office: Flame Techno (Brand: Flame Techno), 40/768, Shastri Nagar, Deluxe Mall, Pimpri, Pune, Maharashtra - 411017, India